Frequently Asked Questions

Find answers to common questions about our products and services

  • Orders usually ship within 48 hours, and U.S. delivery typically takes 3–7 business days once your package is on the move.

    You’ll get a tracking link the moment it ships — because waiting shouldn’t feel
    like a marathon.

  • Absolutely. U.S. orders for $95+ are shipped for free, because treating yourself to new gear shouldn’t come with extra hurdles.

  • No. At the moment we don’t ship worldwide. Shipping is available only to Autstralia and US addresses.

  • Once your order ships, you will receive a tracking number via email.

    You can track your order using the link provided in your confirmation email.

  • Orders can only be cancelled or modified within 2 hours of purchase.

    After production begins, changes or cancellations are no longer possible.

  • If your item is damaged, defective, or incorrect, please contact us within 7 days of delivery at:

    info@beyondcheeky.com.au

    Include your order number and clear photos of the issue.

  • Please refer to our Size Guide on each product page. If you are between sizes, we recommend sizing up for a comfortable fit.

  • For any questions or concerns, contact us at:

    info@beyondcheeky.com.au

    We typically respond within 24–48 business hours.


  • Absolutely! We love hearing from our customers. Email us or use our Contact Us form to share your thoughts.