Frequently Asked Questions
Find answers to common questions about our products and services
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Orders usually ship within 48 hours, and U.S. delivery typically takes 3–7 business days once your package is on the move.
You’ll get a tracking link the moment it ships — because waiting shouldn’t feel
like a marathon. -
Absolutely. U.S. orders for $95+ are shipped for free, because treating yourself to new gear shouldn’t come with extra hurdles.
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No. At the moment we don’t ship worldwide. Shipping is available only to Autstralia and US addresses.
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Once your order ships, you will receive a tracking number via email.
You can track your order using the link provided in your confirmation email.
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Orders can only be cancelled or modified within 2 hours of purchase.
After production begins, changes or cancellations are no longer possible. -
If your item is damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Include your order number and clear photos of the issue.
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Please refer to our Size Guide on each product page. If you are between sizes, we recommend sizing up for a comfortable fit.
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For any questions or concerns, contact us at:
info@beyondcheeky.com.au
We typically respond within 24–48 business hours.
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Absolutely! We love hearing from our customers. Email us or use our Contact Us form to share your thoughts.